Clik here to view.
Rethinking the Definition of “Law Firm”
Last fall, a 150-year-old British corporate services provider and legal publishing company transformed itself into a licensed law firm thanks to permissive UK legislation. Jordan’s Ltd. successfully...
View ArticleClik here to view.
How “Niche” Can You Get?
In recent years, boutique and even mid-sized firms have begun to offer increasingly specialized ranges of legal services. One notable example in this regard was recently the subject of an article in...
View ArticleClik here to view.
Want to Influence Others? Tell Them a Story
_________________________ “Recent research from Carnegie-Mellon University indicates that our unconscious minds actually make better decisions when left alone to deal with complex issues.” – Nick...
View ArticleClik here to view.
E Is for Effort
In a May 2014 article for Inc. (Magazine), Jason Fried warns would-be employees that simply submitting a well constructed resume detailing impressive credentials is not the best way to get a job with...
View ArticleClik here to view.
Where Evolutionary Technology Meets Your Legal Practice
At first blush, you might ask what a bionic arm catching objects in mid-flight has to do with the practice of law. I assert: “Everything.” Who are the lawyers who represent these evolutionary products?...
View ArticleClik here to view.
“Competitive Intelligence” and the Practice of Law
The Legal Intelligencer has launched a series of articles that focus on “competitive intelligence” in the context of legal practice. The term “competitive intelligence” refers to the ways in which one...
View ArticleClik here to view.
Asking the Right Question
In a recent Harvard Business Review blog post, journalist Warren Berger discusses the importance to effective leadership of asking the right questions – with the emphasis on the word “right.” “How you...
View ArticleClik here to view.
Can You Be Too Nice?
To most of us, courtesy and consideration are almost second nature. However, Michael Fertik — founder of reputation.com — says that when we assume a leadership capacity, being “too nice” can actually...
View ArticleClik here to view.
Don’t Let “Age Profiling” Slow Your Firm
I recently wrote a post for Edge International Communiqué on the perils of making age-based assumptions about our legal-profession colleagues. I share it here for those who missed it. Both older and...
View ArticleClik here to view.
Icebergs and Sea Monsters in Treacherous Legal Seas
I was privileged to have been asked by the American Bar Association to write an article about the future of the legal profession for “The Annual Big Ideas Issue” of Law Practice Magazine (July/August...
View ArticleClik here to view.
Verrill Dana: A Ceiling Smasher!
Kudos to the law firm of Verrill Dana LLP for ranking as one of the top law firms in the US for its percentage of female partners. A nationwide survey by Law360 showed that Verrill Dana is among the...
View ArticleClik here to view.
Why Google Values Predictability
_________________________ A recent post on the Human Capital League website talks about “The Boring Trait that Google Looks for in its Leaders.” Contrary to what most of us might think, the article...
View ArticleClik here to view.
Listen up!
__________ Many of the thousands of lawyers we have trained in client relations skills, or coached to enhance their book of business, have told us that listening is the most important skill they can...
View ArticleClik here to view.
Alternative Fees For Litigators: Timely and Practical Advice
I am delighted to recommend to you a new book by my esteemed colleague and friend, Patrick J. Lamb. Alternative Fees for Litigators and their Clients is published by the Law Practice Division of the...
View ArticleClik here to view.
The Voice of Experience: Ten Tips for Managing Partners
In 2013, Gregory Jordan left his position as managing partner at the international law firm Reed Smith to work as general counsel at PNC Financial. At a recent Law Firm Leaders Forum hosted by Thomson...
View ArticleClik here to view.
Does your Firm Need a Chief Experience Officer (CXO)?
Awareness among businesses of the importance of customer experience has never been greater. By considering how companies assess this experience and work to improve it – such as the introduction of the...
View ArticleClik here to view.
Do Lawyers Need to Blog?
Kevin O’Keefe, founder of LexBlog, Inc. It may seem self-evident that Kevin O’Keefe, founder and CEO of LexBlog – the blogging site specifically designed for lawyers and law firms – would be of the...
View ArticleClik here to view.
Brainwriting Clobbers Brainstorming
In most law firms, brainstorming processes are dominated by power partners or simply those with force of personality. When this happens, the scope of the process is narrowed and many participants may...
View ArticleClik here to view.
Does EQ Trump IQ?
In my experience, a significant number of lawyers could benefit from “Emotional Intelligence” (EQ) training. We have accessed online testing and EQ training courses for a few individuals in our client...
View ArticleClik here to view.
Client Relationships, Firm Strategy, and Lawyers and Retirement: New Issue of...
The April, 2015 issue of Edge International Communique is now available online. Check out feature articles by three of my Edge International colleagues: – David Cruickshank talks about improving client...
View Article